Routific incident
Some users may be unable to access or use the New Routific (beta.routific.com).
Resolved after 11 hours 4 minutes, affecting Routific SaaS product and New Routific, on August 6, 2025.
Services are starting to improve and we are seeing processes come back to normal. We are continuing to monitor all systems for any further issues.
Affected components
Update timeline
- investigating Aug 06, 2025, 02:53 AM UTC
It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
- investigating Aug 06, 2025, 03:28 AM UTC
Some users may be experiencing sporadic issues using the New and Old Routific. We’re currently investigating the root cause, early signs suggest it may be related to our third party cloud service, but this is not yet confirmed. We are actively looking into it, and we’ll share another update within 30 minutes.
- investigating Aug 06, 2025, 03:29 AM UTC
We are continuing to investigate this issue.
- investigating Aug 06, 2025, 04:06 AM UTC
Our platform is still being impacted by an ongoing outage in Google Cloud Platform. We're actively monitoring their recovery efforts and will provide updates as more information becomes available.
- monitoring Aug 06, 2025, 04:21 AM UTC
Services are starting to improve and we are seeing processes come back to normal. We are continuing to monitor all systems for any further issues.
- resolved Aug 06, 2025, 01:58 PM UTC
All Routific systems are now working as expected.
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