Resideo experienced a minor incident on July 1, 2025 affecting AlarmNet 360, lasting 7h 51m. The incident has been resolved; the full update timeline is below.
Affected components
AlarmNet 360
Update timeline
- investigating Jul 01, 2025, 05:46 PM UTC
We are investigating potential communication impact to some AlarmNet accounts using the LTEM-P communicator. We are investigating at a high priority and apologize for any inconvenience. At this time we appear to be recovering and are working to fully restore as quickly as possible. Alarm Delivery is not impacted.
- resolved Jul 02, 2025, 01:38 AM UTC
**All services are running normally.**