Resideo incident

TC2 SMS Notifications

Resolved after 52 minutes, affecting Total Connect 2.0, on May 23, 2026.

investigating May 23, 2026, 06:19 PM UTC

We are aware some TC2 users may experience intermittent issues with SMS notifications. Email and push notifications are not affected. We are actively investigating and apologize for the inconvenience.

Started
May 23, 2026, 06:19 PM UTC
Resolved
May 23, 2026, 07:12 PM UTC
Duration
52m
Detected by Pingoru
May 23, 2026, 06:19 PM UTC

Affected components

Total Connect 2.0

Update timeline

  1. investigating May 23, 2026, 06:19 PM UTC

    We are aware some TC2 users may experience intermittent issues with SMS notifications. Email and push notifications are not affected. We are actively investigating and apologize for the inconvenience.

  2. resolved May 23, 2026, 07:12 PM UTC

    All systems are operational.

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