Resolved after 2 hours 37 minutes, affecting Security Products and Peripherals, on June 3, 2026.
Some LTEM-X and Vista-21Ip panels are showing tamper enabled and causing the device to be in a trouble condition. This is occurring on some new accounts created in AlarmNet360 beginning on 6/3/26 and is discovered during the initial installation. Our team is actively investigating. We apologize for the inconvenience. Alarm Delivery is not affected.
Affected components
Update timeline
- investigating Jun 03, 2026, 04:37 PM UTC
Some LTEM-X and Vista-21Ip panels are showing tamper enabled and causing the device to be in a trouble condition. This is occurring on some new accounts created in AlarmNet360 beginning on 6/3/26 and is discovered during the initial installation. Our team is actively investigating. We apologize for the inconvenience. Alarm Delivery is not affected.
- resolved Jun 03, 2026, 07:14 PM UTC
Systems are operational.
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