Resideo incident

TC2

Resolved after 42 minutes, affecting Security Products and Peripherals and Total Connect 2.0, on February 16, 2026.

investigating Feb 16, 2026, 05:35 AM UTC

The TC2 app is experiencing an issue with remote command and control, events and notifications. Alarm delivery is not impacted. We are actively working to restore full functionality, and apologize for the inconvenience.

Started
Feb 16, 2026, 05:35 AM UTC
Resolved
Feb 16, 2026, 06:18 AM UTC
Duration
42m
Detected by Pingoru
Feb 16, 2026, 05:35 AM UTC

Affected components

Security Products and PeripheralsTotal Connect 2.0

Update timeline

  1. investigating Feb 16, 2026, 05:35 AM UTC

    The TC2 app is experiencing an issue with remote command and control, events and notifications. Alarm delivery is not impacted. We are actively working to restore full functionality, and apologize for the inconvenience.

  2. resolved Feb 16, 2026, 06:18 AM UTC

    All systems are operational.

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