Resideo experienced a minor incident on February 16, 2026 affecting Security Products and Peripherals and Total Connect 2.0, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Security Products and PeripheralsTotal Connect 2.0
Update timeline
- investigating Feb 16, 2026, 05:35 AM UTC
The TC2 app is experiencing an issue with remote command and control, events and notifications. Alarm delivery is not impacted. We are actively working to restore full functionality, and apologize for the inconvenience.
- resolved Feb 16, 2026, 06:18 AM UTC
All systems are operational.