Is Resideo down?

Last checked just now
Current status
Resideo has degraded performance

6 active incidents: TC2 Errors, Resideo Smart Home · +4 more

Official status page: https://status.resideo.com · Polled every 5 minutes · 13 components tracked

Resideo is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Resideo status, recent outages, and incident history — pulled directly from Resideo's official status page at https://status.resideo.com every 5 minutes. Pingoru tracks 13 Resideo services and has captured 22 incidents in the last 90 days (98.93% uptime). Get email, Slack, Discord, or webhook alerts the moment Resideo reports a new incident — free for 5 monitors, no credit card.

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Resideo uptime 98.93% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2d 10h
    Started Jul 28, 2026, 10:20 PM UTC
    Total Connect 2.0
    Timeline · 3 updates
    • investigating · Jul 28, 2026, 10:20 PM UTC

      TC2 is experiencing some issues impacting functionality. This may result in intermittent errors related to SD cards, Privacy Mode settings and lagging/long loading in live stream events. We appreciate your patience while we work to resolve the issue and apologize for the inconvenience. Alarm Delivery is not impacted.

    • identified · Jul 29, 2026, 08:51 PM UTC

      We have identified the issue. We are in the testing phase. We apologize for the inconvenience and appreciate your patience as we work towards full resolution. Alarm Delivery is not impacted.

    • identified · Jul 30, 2026, 09:08 PM UTC

      We are currently testing updates to the VX cameras on the TC2 application to resolve the intermittent issues. We will provide an update when testing is completed and full deployment has been initiated. We appreciate your patience while we work to resolve the issue and apologize for the inconvenience. Alarm Delivery is not impacted.

    Latest: We are currently testing updates to the VX cameras on the TC2 application to resolve the intermittent issues. We will provide an update when testing is completed and full deploymen…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 57m
    Started Jul 23, 2026, 06:22 PM UTC · Resolved Jul 23, 2026, 08:20 PM UTC
    Total Connect 2.0First Alert App
    Timeline · 3 updates
    • investigating · Jul 23, 2026, 06:22 PM UTC

      Some TC2 and First Alert users with the VX1 Video Doorbell may intermittently experience failure to live-stream. Additionally, event notifications may be delayed. No other products or services are impacted, and the team is actively investigating. We apologize for the inconvenience.

    • investigating · Jul 23, 2026, 06:46 PM UTC

      Upon investigation, this incident also impacts the CX Series cameras as well. We appreciate your patience while we work towards a resolution, and will continue to provide updates.

    • resolved · Jul 23, 2026, 08:20 PM UTC

      All systems are operational.

    Latest: All systems are operational.

  2. Resolved 2h 50m
    Started Jul 03, 2026, 01:13 PM UTC · Resolved Jul 03, 2026, 04:04 PM UTC
    Total Connect 2.0
    Timeline · 3 updates
    • investigating · Jul 03, 2026, 01:13 PM UTC

      Total Connect 2.0 functionality is experiencing some issues. This may affect your end user's remote capabilities. We appreciate your patience while we work to resolve the issue.

    • investigating · Jul 03, 2026, 02:32 PM UTC

      Video clip retrieval functionality may be impacted for some users as our teams continue to investigate the issue. Alarm delivery is not impacted. We apologize for the inconvenience and will continue to provide updates.

    • resolved · Jul 03, 2026, 04:04 PM UTC

      All systems are operational.

    Latest: All systems are operational.

  3. Resolved 1h 26m
    Started Jun 05, 2026, 09:50 PM UTC · Resolved Jun 05, 2026, 11:17 PM UTC
    Total Connect 2.0
    Timeline · 2 updates
    • investigating · Jun 05, 2026, 09:50 PM UTC

      We are aware some of our customers are experiencing issues with our Total Connect 2.0 application. All services, including alarm delivery, are operational, but users' TC2.0 mobile app may not update system status. We apologize for the inconvenience, and are actively working towards a resolution.

    • resolved · Jun 05, 2026, 11:17 PM UTC

      All services are running normally.

    Latest: All services are running normally.

  4. Resolved 2h 57m
    Started Jun 04, 2026, 12:17 PM UTC · Resolved Jun 04, 2026, 03:14 PM UTC
    Resideo Smart Home
    Timeline · 3 updates
    • investigating · Jun 04, 2026, 12:17 PM UTC

      We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.

    • identified · Jun 04, 2026, 02:32 PM UTC

      We have identified the cause and are working on a resolution. Our team is actively working to restore full functionality and we will continue to provide updates until fully resolved.

    • resolved · Jun 04, 2026, 03:14 PM UTC

      Systems are operational.

    Latest: Systems are operational.

  5. Resolved 2h 37m
    Started Jun 03, 2026, 04:37 PM UTC · Resolved Jun 03, 2026, 07:14 PM UTC
    Security Products and Peripherals
    Timeline · 2 updates
    • investigating · Jun 03, 2026, 04:37 PM UTC

      Some LTEM-X and Vista-21Ip panels are showing tamper enabled and causing the device to be in a trouble condition.  This is occurring on some new accounts created in AlarmNet360 beginning on 6/3/26 and is discovered during the initial installation.  Our team is actively investigating. We apologize for the inconvenience. Alarm Delivery is not affected.

    • resolved · Jun 03, 2026, 07:14 PM UTC

      Systems are operational.

    Latest: Systems are operational.

See the full Resideo outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Resideo outage history →

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Outage history

Past 90 days · 8 incidents View full outage history →
  • TC2 Errors Ongoing
    Started Jul 28, 2026, 10:20 PM UTC · ● 2d 10h
  • Started Jul 23, 2026, 06:22 PM UTC · Resolved Jul 23, 2026, 08:20 PM UTC · 1h 57m
  • Started Jul 03, 2026, 01:13 PM UTC · Resolved Jul 03, 2026, 04:04 PM UTC · 2h 50m
  • Started Jun 05, 2026, 09:50 PM UTC · Resolved Jun 05, 2026, 11:17 PM UTC · 1h 26m
  • Started Jun 04, 2026, 12:17 PM UTC · Resolved Jun 04, 2026, 03:14 PM UTC · 2h 57m
  • Started Jun 03, 2026, 04:37 PM UTC · Resolved Jun 03, 2026, 07:14 PM UTC · 2h 37m
  • Started May 23, 2026, 06:19 PM UTC · Resolved May 23, 2026, 07:12 PM UTC · 52m
  • FA App Resolved
    Started May 18, 2026, 09:32 PM UTC · Resolved May 19, 2026, 12:30 AM UTC · 2h 58m