Is Resideo down?
Last checked 2m agoActive incident: TC2 Thermostat Issue
Resideo is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.
Real-time Resideo status, recent outages, and incident history: pulled directly from Resideo's official status page at status.resideo.com every 5 minutes. Pingoru tracks 13 Resideo services and has captured 7 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Resideo reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Total Connect 2.0
Timeline · 1 update
- monitoring · Oct 29, 2026, 08:07 PM UTC
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app. Alarm delivery is not impacted.
Latest: We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be accessed and controlle…
-
Recent outages & incidents
Past 90 days- Video ServicesResideo Smart Home
Timeline · 2 updates
- investigating · Nov 01, 2026, 01:30 AM UTC
Some customers may experience intermittent issues loading live video from certain cameras or doorbells. Retrying may be successful. Some Resideo Connect users may observe issues with loading locations and devices.
- resolved · Nov 01, 2026, 01:42 AM UTC
Systems are operational.
Latest: Systems are operational.
-
- Comfort Products
Timeline · 2 updates
- investigating · Oct 28, 2026, 04:05 PM UTC
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering. Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected. We apologize for any inconvenience.
- resolved · Oct 29, 2026, 08:36 PM UTC
Systems are operational.
Latest: Systems are operational.
-
- First Alert App
Timeline · 2 updates
- monitoring · Sep 29, 2026, 03:59 PM UTC
Some Water Leak Detectors may currently appear off-line in the First Alert App. While your device(s) may appear off-line in the app, if a water leak is detected, the detector will correctly alert and send an in-app notification. We expect devices to be restored to online status within 12 hours or users may reset the device by pressing the button for two seconds or less. We are working to correct the issue and apologize for any inconvenience.
- resolved · Sep 29, 2026, 05:20 PM UTC
We continue to monitor progress.
Latest: We continue to monitor progress.
-
- My Total Connect Comfort ApplicationTotal Connect Comfort International ApplicationTotal Connect Comfort International Web Portal
Timeline · 3 updates
- investigating · Sep 23, 2026, 04:35 PM UTC
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Some users may experience issues with new account creation and email notification delivery. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.
- identified · Sep 23, 2026, 05:54 PM UTC
We appreciate your patience while we work to resolve the issue and apologize for the inconvenience.
- resolved · Sep 23, 2026, 08:12 PM UTC
All systems are operational.
Latest: All systems are operational.
-
- Resideo Smart HomeFirst Alert AppResideo Pro App
Timeline · 3 updates
- monitoring · Sep 09, 2026, 06:20 AM UTC
Resideo Home, First Alert, and Resideo Pro applications, along with the Resideo Pro web portal, are undergoing scheduled maintenance. During the maintenance period, app and portal access, remote device control, live camera streaming, cloud clip storage and notifications will be temporarily unavailable. Local device operation will remain unaffected.
- monitoring · Sep 09, 2026, 07:05 AM UTC
Maintenance underway.
- resolved · Sep 09, 2026, 09:03 AM UTC
All systems operational.
Latest: All systems operational.
-
See the full Resideo outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Resideo outage history →Or sign up free to get alerts when Resideo breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 13 components checked every 5 minutesThe longest incident in the last year, TC2 Errors on July 28, 2026, ran for 31 days. 53 maintenance windows announced in the same period.
Most affected components, last 12 months
- Total Connect 2.010
- First Alert App7
- Resideo Smart Home7
- Security Products and Peripherals4
- 3rd Party Services3
Latest incidents
- Camera Livestream
Some customers may experience intermittent issues loading live video from certain cameras or doorbells. Retrying may be successful. Some Resideo Connect users…
- TC2 Thermostat Issue
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be…
- T6 - Registration Issues
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering.…
- Camera Livestream ResolvedStarted Nov 01, 2026, 01:30 AM UTC · Resolved Nov 01, 2026, 01:42 AM UTC · 12m
- TC2 Thermostat Issue OngoingStarted Oct 29, 2026, 08:07 PM UTC · ● 2d 12h
- T6 - Registration Issues ResolvedStarted Oct 28, 2026, 04:05 PM UTC · Resolved Oct 29, 2026, 08:36 PM UTC · 1d 4h
- Started Sep 29, 2026, 03:59 PM UTC · Resolved Sep 29, 2026, 05:20 PM UTC · 1h 21m
- TCC - Account Creation ResolvedStarted Sep 23, 2026, 04:35 PM UTC · Resolved Sep 23, 2026, 08:12 PM UTC · 3h 36m
- Application Maintenance ResolvedStarted Sep 09, 2026, 06:20 AM UTC · Resolved Sep 09, 2026, 09:03 AM UTC · 2h 42m
- Total Connect 2.0 - Email Delivery ResolvedStarted Sep 04, 2026, 07:47 PM UTC · Resolved Sep 04, 2026, 07:47 PM UTC · –