Resideo incident

TC2 App - delays

Minor Resolved View vendor source →

Resideo experienced a minor incident on February 19, 2026 affecting Total Connect 2.0, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 02:29 PM UTC
Resolved
Feb 19, 2026, 03:34 PM UTC
Duration
1h 4m
Detected by Pingoru
Feb 19, 2026, 02:29 PM UTC

Affected components

Total Connect 2.0

Update timeline

  1. investigating Feb 19, 2026, 02:29 PM UTC

    AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may affect your end user's remote capability. Some users may experience delays in arm/disarm commands via the TC2 App. Alarm delivery is not impacted. Please log into the AN360 web site for more details. We appreciate your patience while we work to resolve the issue.

  2. resolved Feb 19, 2026, 03:34 PM UTC

    Systems are operational.