Resideo incident

AlarmNet Service Alert

Minor Resolved View vendor source →

Resideo experienced a minor incident on July 2, 2025 affecting AlarmNet 360, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 07:06 PM UTC
Resolved
Jul 02, 2025, 07:52 PM UTC
Duration
45m
Detected by Pingoru
Jul 02, 2025, 07:06 PM UTC

Affected components

AlarmNet 360

Update timeline

  1. investigating Jul 02, 2025, 07:06 PM UTC

    System Affected: AlarmNet, TC2, Compass Connectivity Alert Details: We are investigating connectivity failures some users may experience with remote connections from AlarmNet 360, Total Connect 2.0, and Compass. ALARM DELIVERY IS NOT IMPACTED

  2. resolved Jul 02, 2025, 07:52 PM UTC

    All services are running normally.