Resideo experienced a minor incident on July 12, 2025 affecting Total Connect 2.0, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Total Connect 2.0
Update timeline
- investigating Jul 12, 2025, 06:55 PM UTC
We are aware of an intermittent issue affecting events/notifications for TC2. The team is actively investigating, thank you for your patience as we work to resolve. Alarm delivery is not impacted.
- resolved Jul 12, 2025, 09:26 PM UTC
All services are running normally.