Resideo experienced a minor incident on July 19, 2025 affecting First Alert App, lasting 10h 28m. The incident has been resolved; the full update timeline is below.
Affected components
First Alert App
Update timeline
- investigating Jul 19, 2025, 02:55 AM UTC
We are aware some WLD and VX series device users may experience intermittent issues with push notifications. Our team is aware and actively working towards a resolution. We appreciate your patience and apologize for the inconvenience.
- resolved Jul 19, 2025, 01:24 PM UTC
All services are running normally.