Resideo experienced a minor incident on August 7, 2025 affecting Security Products and Peripherals, lasting 5h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Security Products and Peripherals
Update timeline
- investigating Aug 07, 2025, 09:39 PM UTC
Some users are reporting weather services are not updating to Pro, Tux, and Lyric security panels. Our teams are actively working to resolve the issue, we apologize for any inconvenience.
- resolved Aug 08, 2025, 03:08 AM UTC
All systems are operational.