Practice Fusion Outage History

Practice Fusion is up right now

There were 10 Practice Fusion outages since February 3, 2026 totaling 119h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.practicefusion.com

Major April 13, 2026

The EHR is offline

Detected by Pingoru
Apr 13, 2026, 03:44 PM UTC
Resolved
Apr 13, 2026, 04:07 PM UTC
Duration
23m
Affected: LogineRxChartingDocumentsLaboratory & Radiology
Timeline · 6 updates
  1. investigating Apr 13, 2026, 03:44 PM UTC

    We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

  2. investigating Apr 13, 2026, 03:45 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 13, 2026, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 13, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 13, 2026, 04:01 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 13, 2026, 04:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026

EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

Detected by Pingoru
Apr 03, 2026, 07:59 PM UTC
Resolved
Apr 06, 2026, 01:54 PM UTC
Duration
2d 17h
Affected: eRx
Timeline · 2 updates
  1. investigating Apr 03, 2026, 07:59 PM UTC

    We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

  2. resolved Apr 06, 2026, 01:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

The EHR is online but some users may experience issues with Real-Time Prescription Benefits

Detected by Pingoru
Mar 31, 2026, 08:11 PM UTC
Resolved
Apr 02, 2026, 02:57 PM UTC
Duration
1d 18h
Affected: eRx
Timeline · 3 updates
  1. identified Mar 31, 2026, 08:11 PM UTC

    Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

  2. monitoring Mar 31, 2026, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 02:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 26, 2026

Patient Fusion log in issues

Detected by Pingoru
Mar 26, 2026, 01:06 AM UTC
Resolved
Mar 26, 2026, 01:24 AM UTC
Duration
17m
Affected: Patient Fusion PHR
Timeline · 2 updates
  1. investigating Mar 26, 2026, 01:06 AM UTC

    We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

  2. resolved Mar 26, 2026, 01:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

The EHR is temporarily offline for emergency maintenance

Detected by Pingoru
Mar 17, 2026, 10:11 PM UTC
Resolved
Mar 17, 2026, 10:36 PM UTC
Duration
24m
Affected: Login
Timeline · 3 updates
  1. investigating Mar 17, 2026, 10:11 PM UTC

    The EHR is temporarily offline to address a critical issue. We will post updates here.

  2. monitoring Mar 17, 2026, 10:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 17, 2026, 10:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

Detected by Pingoru
Mar 09, 2026, 06:56 PM UTC
Resolved
Mar 09, 2026, 09:42 PM UTC
Duration
2h 45m
Affected: Practice Fusion Billing Software
Timeline · 3 updates
  1. investigating Mar 09, 2026, 06:56 PM UTC

    We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

  2. monitoring Mar 09, 2026, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 09, 2026, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

The EHR is online but some users may experience issues with Scheduling

Detected by Pingoru
Feb 20, 2026, 04:46 PM UTC
Resolved
Feb 20, 2026, 09:20 PM UTC
Duration
4h 34m
Affected: Schedule
Timeline · 3 updates
  1. investigating Feb 20, 2026, 04:46 PM UTC

    We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

  2. monitoring Feb 20, 2026, 05:09 PM UTC

    We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

  3. resolved Feb 20, 2026, 09:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 17, 2026

Practice Fusion log in issues

Detected by Pingoru
Feb 17, 2026, 04:27 PM UTC
Resolved
Feb 17, 2026, 04:57 PM UTC
Duration
30m
Affected: Login
Timeline · 3 updates
  1. investigating Feb 17, 2026, 04:27 PM UTC

    We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

  2. monitoring Feb 17, 2026, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2026, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

The EHR is online but some users may experience issues with Charting

Detected by Pingoru
Feb 03, 2026, 11:45 PM UTC
Resolved
Feb 04, 2026, 01:14 AM UTC
Duration
1h 29m
Affected: Charting
Timeline · 3 updates
  1. investigating Feb 03, 2026, 11:45 PM UTC

    We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

  2. monitoring Feb 04, 2026, 12:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2026, 01:14 AM UTC

    This incident has been resolved.

Read the full incident report →

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