Practice Fusion incident

Issues with Integrated Scanning

Major Resolved View vendor source →

Practice Fusion experienced a major incident on June 10, 2026 affecting Documents, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 02:15 PM UTC
Resolved
Jun 10, 2026, 08:37 PM UTC
Duration
6h 22m
Detected by Pingoru
Jun 10, 2026, 02:15 PM UTC

Affected components

Documents

Update timeline

  1. investigating Jun 10, 2026, 02:15 PM UTC

    We are currently investigating this issue.

  2. identified Jun 10, 2026, 02:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2026, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2026, 08:37 PM UTC

    This incident has been resolved.