Practice Fusion Outage History

Practice Fusion is up right now

Pingoru has recorded 50 incidents for Practice Fusion: 29 in the last 12 months and 1 in the last 90 days.

Source: status.practicefusion.com

50incidents recorded
29last 12 months
1last 90 days
10 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Practice Fusion in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20263105 of 720 (15%)
May 20263142 of 744 (19%)
June 202639 of 720 (1%)
July 202610 of 744 (0%)
August 202617 of 744 (1%)
September 202600 of 720 (0%)
October 202600 of 589 (0%)

Incidents, newest first

Minor October 20, 2025 EHR is online but some users may experience slowness 1h 22m Login, eRx, Charting, Documents and 6 more

Started Oct 20, 2025, 12:37 PM UTC· resolved Oct 20, 2025, 01:59 PM UTC

  1. identified Oct 20, 2025, 12:37 PM UTC

    We are aware that some users are experiencing slowness when accessing some features of the EHR. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 20, 2025, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 EHR is online but some users may experience issues with Activity feed and audit report 4h 6m Reports

Started Oct 20, 2025, 09:55 AM UTC· resolved Oct 20, 2025, 02:02 PM UTC

  1. investigating Oct 20, 2025, 09:55 AM UTC

    We are aware of an issue impacting the Activity feed and audit report. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 20, 2025, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 14, 2025 EHR is online but some users may experience issues with e-prescribing 43m eRx

Started Oct 14, 2025, 06:04 PM UTC· resolved Oct 14, 2025, 06:47 PM UTC

  1. investigating Oct 14, 2025, 06:04 PM UTC

    We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 14, 2025, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 14, 2025 EHR is online but some users may experience issues with Charting 2h 32m Charting

Started Oct 14, 2025, 03:51 PM UTC· resolved Oct 14, 2025, 06:24 PM UTC

  1. investigating Oct 14, 2025, 03:51 PM UTC

    We are aware of an issue impacting loading patient charts, flowsheets and other areas of charting. We are working to resolve the issue as soon as possible.

  2. investigating Oct 14, 2025, 04:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 14, 2025, 04:48 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 14, 2025, 05:33 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 14, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 14, 2025, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 3, 2025 EHR is online but some users may experience issues with Lab ordering 35m Laboratory & Radiology

Started Oct 03, 2025, 10:18 PM UTC· resolved Oct 03, 2025, 10:53 PM UTC

  1. investigating Oct 03, 2025, 10:18 PM UTC

    We are aware of an issue impacting Lab and Imaging ordering. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 03, 2025, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 03, 2025, 10:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 28, 2025 Unable to receive 2FA code via text 3h 33m Login

Started Aug 28, 2025, 05:45 PM UTC· resolved Aug 28, 2025, 09:19 PM UTC

  1. investigating Aug 28, 2025, 05:45 PM UTC

    We are aware that some users not receiving 2FA codes via cellular text. In the meantime, please use the voice option to receive your 2FA code via voice instead of text. https://help.practicefusion.com/s/article/How-do-I-retrieve-my-security-code

  2. identified Aug 28, 2025, 06:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 28, 2025, 07:49 PM UTC

    We are continuing to work on a fix for this issue. In the meantime, please use the voice option to receive your 2FA code via voice instead of text. https://help.practicefusion.com/s/article/How-do-I-retrieve-my-security-code

  4. resolved Aug 28, 2025, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 EHR is online but some users may experience issues with sending superbills to AdvancedMD and NueMD 1h 54m

Started Aug 21, 2025, 04:11 PM UTC· resolved Aug 21, 2025, 06:05 PM UTC

  1. investigating Aug 21, 2025, 04:11 PM UTC

    We are aware of an issue impacting sending superbills to AdvancedMD and NueMD. We are working to resolve the issue as soon as possible.

  2. identified Aug 21, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 21, 2025, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 5, 2025 Experiencing Phone System Issues 4h 34m

Started Aug 05, 2025, 06:56 PM UTC· resolved Aug 05, 2025, 11:30 PM UTC

  1. investigating Aug 05, 2025, 06:56 PM UTC

    We are currently experiencing an issue affecting our phone system, preventing some calls from being received or made. Please log a case or use our Live Chat option.

  2. investigating Aug 05, 2025, 07:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 05, 2025, 09:08 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 05, 2025, 10:21 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Aug 05, 2025, 11:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 17, 2025 EHR is online but Lab orders and results may be delayed – Laboratory & Radiology

Started Apr 17, 2025, 01:44 AM UTC· resolved Apr 17, 2025, 01:44 AM UTC

  1. resolved Apr 17, 2025, 01:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2025 Updox System Unavailable 1h 58m Partner Services

Started Apr 09, 2025, 03:18 PM UTC· resolved Apr 09, 2025, 05:17 PM UTC

  1. investigating Apr 09, 2025, 03:18 PM UTC

    Updox is experiencing a disruption in service. Users may not be able to access the application. We apologize for the inconvenience and will post updates as we learn more.

  2. identified Apr 09, 2025, 03:52 PM UTC

    Updox has determined the cause of the service interruption and is working on a resolution. We apologize for the inconvenience and will post updates as we learn more.

  3. monitoring Apr 09, 2025, 04:48 PM UTC

    Updox has implemented fixes to restore operations to normal and is monitoring. Thank you for your patience. We will post updates as we learn more.

  4. monitoring Apr 09, 2025, 05:04 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 09, 2025, 05:17 PM UTC

    This incident has been resolved.

Read the full incident report →