Practice Fusion incident
The EHR is online but some users may experience issues with Real-Time Prescription Benefits
Minor Vendor's status page →
Resolved after 1 day 18 hours, affecting eRx, on March 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
eRx
Update timeline
- identified Mar 31, 2026, 08:11 PM UTC
Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.
- monitoring Mar 31, 2026, 08:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2026, 02:57 PM UTC
This incident has been resolved.
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