Practice Fusion incident
EHR is online but some users may experience issues with e-prescribing EPCS (ID.me)
Minor Vendor's status page →
Resolved after 1 hour 37 minutes, affecting eRx, on December 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
eRx
Update timeline
- identified Dec 18, 2025, 10:43 PM UTC
We are aware of an issue impacting sending controlled medications. We are working to resolve the issue as soon as possible.
- identified Dec 18, 2025, 11:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 19, 2025, 12:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2025, 12:21 AM UTC
This incident has been resolved.
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