Practice Fusion experienced a major incident on May 18, 2026 affecting Login, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating May 18, 2026, 05:45 PM UTC
We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.
- monitoring May 18, 2026, 05:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 06:00 PM UTC
This incident has been resolved.