Practice Fusion experienced a notice incident on October 20, 2025, lasting 23h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 20, 2025, 03:24 PM UTC
We’re currently experiencing an issue with our phone system, and inbound/outbound calls may not be working at this time. Our team is working with our phone provider to restore service as quickly as possible. Please visit help.practicefusion.com to start to create a support case or start a live chat for immediate assistance.
- identified Oct 20, 2025, 03:48 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 04:51 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 21, 2025, 03:17 PM UTC
This incident has been resolved.