Practice Fusion incident

EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on April 3, 2026 affecting eRx, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 07:59 PM UTC
Resolved
Apr 06, 2026, 01:54 PM UTC
Duration
2d 17h
Detected by Pingoru
Apr 03, 2026, 07:59 PM UTC

Affected components

eRx

Update timeline

  1. investigating Apr 03, 2026, 07:59 PM UTC

    We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

  2. resolved Apr 06, 2026, 01:54 PM UTC

    This incident has been resolved.