Practice Fusion incident

EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

Resolved after 2 days 17 hours, affecting eRx, on April 3, 2026.

investigating Apr 03, 2026, 07:59 PM UTC

We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

Started: Apr 03, 2026, 07:59 PM UTC
Resolved: Apr 06, 2026, 01:54 PM UTC
Duration: 2d 17h
Detected by Pingoru: Apr 03, 2026, 07:59 PM UTC

Affected components

eRx

Update timeline

investigating Apr 03, 2026, 07:59 PM UTC

We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me
resolved Apr 06, 2026, 01:54 PM UTC

This incident has been resolved.

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