Practice Fusion incident

The EHR is offline

Major Resolved View vendor source →

Practice Fusion experienced a major incident on April 13, 2026 affecting Login and eRx and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 03:44 PM UTC
Resolved
Apr 13, 2026, 04:07 PM UTC
Duration
23m
Detected by Pingoru
Apr 13, 2026, 03:44 PM UTC

Affected components

LogineRxChartingDocumentsLaboratory & Radiology

Update timeline

  1. investigating Apr 13, 2026, 03:44 PM UTC

    We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

  2. investigating Apr 13, 2026, 03:45 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 13, 2026, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 13, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 13, 2026, 04:01 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 13, 2026, 04:07 PM UTC

    This incident has been resolved.