Practice Fusion incident

Practice Fusion Billing Software - Claims scrubbing issue

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on January 6, 2026 affecting Practice Fusion Billing Software, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 04:15 PM UTC
Resolved
Jan 06, 2026, 11:06 PM UTC
Duration
6h 51m
Detected by Pingoru
Jan 06, 2026, 04:15 PM UTC

Affected components

Practice Fusion Billing Software

Update timeline

  1. investigating Jan 06, 2026, 04:15 PM UTC

    We're currently experiencing an issue with claim scrubbing. During this time, scrubbing results may not generate as expected. Our team is actively working to restore full service as quickly as possible.

  2. identified Jan 06, 2026, 06:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 06, 2026, 11:06 PM UTC

    This incident has been resolved.