Practice Fusion incident
Practice Fusion Login - 2FA code won't send via SMS/text
Minor Vendor's status page →
Resolved after 10 minutes, affecting Login, on May 7, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Login
Update timeline
- investigating May 07, 2026, 06:52 PM UTC
We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.
- monitoring May 07, 2026, 06:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 07:03 PM UTC
This incident has been resolved.
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