Practice Fusion incident

Patient Fusion - Users unable to log in

Critical Resolved View vendor source →

Practice Fusion experienced a critical incident on January 14, 2026 affecting Patient Fusion PHR, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 05:13 AM UTC
Resolved
Jan 14, 2026, 06:49 AM UTC
Duration
1h 35m
Detected by Pingoru
Jan 14, 2026, 05:13 AM UTC

Affected components

Patient Fusion PHR

Update timeline

  1. investigating Jan 14, 2026, 05:13 AM UTC

    We are currently investigating this issue.

  2. identified Jan 14, 2026, 05:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 14, 2026, 06:49 AM UTC

    This incident has been resolved.