Practice Fusion incident

The EHR is online but some users may experience issues with Scheduling

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on February 20, 2026 affecting Schedule, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 04:46 PM UTC
Resolved
Feb 20, 2026, 09:20 PM UTC
Duration
4h 34m
Detected by Pingoru
Feb 20, 2026, 04:46 PM UTC

Affected components

Schedule

Update timeline

  1. investigating Feb 20, 2026, 04:46 PM UTC

    We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

  2. monitoring Feb 20, 2026, 05:09 PM UTC

    We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

  3. resolved Feb 20, 2026, 09:20 PM UTC

    This incident has been resolved.