Practice Fusion incident
The EHR is online but some users may experience issues with Scheduling
Resolved after 4 hours 34 minutes, affecting Schedule, on February 20, 2026.
We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.
Affected components
Update timeline
- investigating Feb 20, 2026, 04:46 PM UTC
We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.
- monitoring Feb 20, 2026, 05:09 PM UTC
We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.
- resolved Feb 20, 2026, 09:20 PM UTC
This incident has been resolved.
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