Practice Fusion incident

EHR is online but some users may experience issues with sending superbills to AdvancedMD and NueMD

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on August 21, 2025, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 04:11 PM UTC
Resolved
Aug 21, 2025, 06:05 PM UTC
Duration
1h 54m
Detected by Pingoru
Aug 21, 2025, 04:11 PM UTC

Update timeline

  1. investigating Aug 21, 2025, 04:11 PM UTC

    We are aware of an issue impacting sending superbills to AdvancedMD and NueMD. We are working to resolve the issue as soon as possible.

  2. identified Aug 21, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 21, 2025, 06:05 PM UTC

    This incident has been resolved.