Practice Fusion experienced a critical incident on September 3, 2025 affecting Login, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating Sep 03, 2025, 05:45 PM UTC
We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.
- monitoring Sep 03, 2025, 06:02 PM UTC
We are continuing to work on this issue.
- identified Sep 03, 2025, 06:07 PM UTC
We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.
- monitoring Sep 03, 2025, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2025, 06:47 PM UTC
This incident has been resolved.