Practice Fusion incident

EHR is online but some users may experience issues with Lab ordering

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on October 3, 2025 affecting Laboratory & Radiology, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 10:18 PM UTC
Resolved
Oct 03, 2025, 10:53 PM UTC
Duration
35m
Detected by Pingoru
Oct 03, 2025, 10:18 PM UTC

Affected components

Laboratory & Radiology

Update timeline

  1. investigating Oct 03, 2025, 10:18 PM UTC

    We are aware of an issue impacting Lab and Imaging ordering. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 03, 2025, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 03, 2025, 10:53 PM UTC

    This incident has been resolved.