pawaPay Outage History

pawaPay major outage · 4 active incidents View live status →

Pingoru has recorded 1,236 incidents for pawaPay: 1,236 in the last 12 months and 660 in the last 90 days.

Source: status.pawapay.io

1,236incidents recorded
1,236last 12 months
660last 90 days
14 hourstypical duration
Incidents per month
0200400AprMayJunJulAugSepOct244
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct98%
Pingoru began tracking pawaPay in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026113467 of 720 (65%)
May 2026149381 of 744 (51%)
June 2026178534 of 720 (74%)
July 2026154551 of 744 (74%)
August 2026207662 of 744 (89%)
September 2026189685 of 720 (95%)
October 2026244582 of 592 (98%)

Incidents, newest first

Major August 19, 2026 Performance degradation affecting MTN Uganda services 2h 3m MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout

Started Aug 19, 2026, 02:51 PM UTC· resolved Aug 19, 2026, 04:54 PM UTC

  1. identified Aug 19, 2026, 02:51 PM UTC

    We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 19, 2026, 04:00 PM UTC

    We are seeing a healthier traffic and are monitoring the results

  3. resolved Aug 19, 2026, 04:54 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical August 16, 2026 Performance degradation affecting Nigeria MMO services 5h 17m Airtel :: Web Deposit, Airtel :: Payout

Started Aug 16, 2026, 08:17 PM UTC· resolved Aug 17, 2026, 01:35 AM UTC

  1. investigating Aug 16, 2026, 08:17 PM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. monitoring Aug 17, 2026, 01:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 17, 2026, 01:35 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical August 13, 2026 Performance degradation affecting Zambia NFS services 2h 56m NFS :: Zamtel :: Payout

Started Aug 13, 2026, 05:44 PM UTC· resolved Aug 13, 2026, 08:41 PM UTC

  1. identified Aug 13, 2026, 05:44 PM UTC

    We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.

  2. monitoring Aug 13, 2026, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 10, 2026 Performance degradation affecting Ghana GHIPSS services 14m GHIPSS :: Bank Payout

Started Aug 10, 2026, 03:41 AM UTC· resolved Aug 10, 2026, 03:56 AM UTC

  1. identified Aug 10, 2026, 03:41 AM UTC

    We have identified instability in Ghana GHIPSS services. We have escalated this to the MMO for resolution.

Read the full incident report →

Critical August 9, 2026 Performance degradation affecting Nigeria CoralPay services 2h 53m CoralPay :: Web Deposit

Started Aug 09, 2026, 11:29 AM UTC· resolved Aug 09, 2026, 02:22 PM UTC

  1. identified Aug 09, 2026, 11:29 AM UTC

    We have identified instability in Nigeria CoralPay services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 09, 2026, 01:58 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 09, 2026, 02:22 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major August 7, 2026 Performance degradation affecting Zambia NFS Zambia services 6h 31m NFS :: Zamtel :: Payout, Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit

Started Aug 07, 2026, 12:13 PM UTC· resolved Aug 07, 2026, 06:45 PM UTC

  1. investigating Aug 07, 2026, 12:13 PM UTC

    We are experiencing an outage of the NFS Zambia Zamtel services. We are investigating the issue.

  2. investigating Aug 07, 2026, 12:15 PM UTC

    We are continuing to investigate this issue.

Read the full incident report →

Major August 7, 2026 Performance degradation affecting Benin MMO services 42m MTN :: Web Deposit, MTN :: Payout

Started Aug 07, 2026, 08:18 AM UTC· resolved Aug 07, 2026, 09:00 AM UTC

  1. identified Aug 07, 2026, 08:18 AM UTC

    We have identified instability in Benin MTN services.

  2. monitoring Aug 07, 2026, 08:32 AM UTC

    We are monitoring the results.

  3. resolved Aug 07, 2026, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2026 Performance degradation affecting Mozambique Movitel services 4h 47m Movitel :: Web Deposit, Movitel :: Payout

Started Aug 01, 2026, 09:41 PM UTC· resolved Aug 02, 2026, 02:29 AM UTC

  1. investigating Aug 01, 2026, 09:41 PM UTC

    We are experiencing degraded performance in the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Aug 02, 2026, 12:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2026, 02:29 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical July 20, 2026 Outage of MTN OpenAPI services 3h 2m MTN :: Web Deposit, MTN :: Web Deposit, MTN :: Payout, MTN :: Payout and 8 more

Started Jul 20, 2026, 12:22 PM UTC· resolved Jul 20, 2026, 03:24 PM UTC

  1. investigating Jul 20, 2026, 12:22 PM UTC

    We are experiencing an outage in the MTN OpenAPI services. We are investigating the issue.

  2. investigating Jul 20, 2026, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 20, 2026, 01:05 PM UTC

    We are seeing improvement in transaction flows and are continuing to monitor the situation.

  4. resolved Jul 20, 2026, 03:24 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major July 15, 2026 Performance degradation affecting Ghana MMO services 3h 51m Telecel :: Web Deposit, Telecel :: USSD deposit, Telecel :: Payout

Started Jul 15, 2026, 11:45 PM UTC· resolved Jul 16, 2026, 03:37 AM UTC

  1. investigating Jul 15, 2026, 11:45 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jul 16, 2026, 12:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 03:37 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Notice July 13, 2026 Telecel Ghana scheduled maintenance 11m

Started Jul 13, 2026, 10:25 AM UTC· resolved Jul 13, 2026, 10:37 AM UTC

  1. investigating Jul 13, 2026, 10:25 AM UTC

    Telecel Ghana will be performing maintenance and upgrades during the maintenance window on 13.07 between 23:00 UTC and 05:00 UTC. Degraded performance and outages are expected.

Read the full incident report →

Major July 11, 2026 Performance degradation affecting Rwanda MTN services 2h 44m MTN :: Web Deposit, MTN :: Payout

Started Jul 11, 2026, 06:18 AM UTC· resolved Jul 11, 2026, 09:03 AM UTC

  1. identified Jul 11, 2026, 06:18 AM UTC

    We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Jul 11, 2026, 06:55 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 11, 2026, 09:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 5, 2026 Performance degradation affecting Benin, Cameroon, Congo Brazzaville, CIV, Ghana, Nigeria, Uganda and Zambia MTN services 17h 2m MTN :: Web Deposit, MTN :: Web Deposit, MTN :: Payout, MTN :: Payout and 13 more

Started Jul 05, 2026, 08:44 AM UTC· resolved Jul 06, 2026, 01:47 AM UTC

  1. identified Jul 05, 2026, 08:44 AM UTC

    We have identified instability in Benin, Cameroon, Congo Brazzaville, CIV, Ghana, Nigeria, Uganda and Zambia MTN services. We have escalated this to the MMO for resolution.

  2. identified Jul 05, 2026, 01:01 PM UTC

    We are still experiencing service disruption in our MTN OpenAPI gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  3. identified Jul 05, 2026, 04:35 PM UTC

    The issue affecting our MTN OpenAPI gateways is still under investigation by the mobile money operator. We are monitoring the situation closely and will share another update as soon as there is any progress. Thank you for your patience.

  4. monitoring Jul 05, 2026, 09:35 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Jul 06, 2026, 01:47 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor June 27, 2026 Performance degradation affecting Lesotho MPESA services 4h 43m M-Pesa :: Web Deposit, M-Pesa :: Payout

Started Jun 27, 2026, 07:19 AM UTC· resolved Jun 27, 2026, 12:03 PM UTC

  1. investigating Jun 27, 2026, 07:19 AM UTC

    We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring Jun 27, 2026, 10:19 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 27, 2026, 12:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major June 11, 2026 Performance degradation affecting Benin MTN and Moov services 4h 33m Moov :: Betting :: Web Deposit, Moov :: Betting :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout

Started Jun 11, 2026, 03:56 AM UTC· resolved Jun 11, 2026, 08:30 AM UTC

  1. identified Jun 11, 2026, 03:56 AM UTC

    We have identified instability in Benin MTN and Moov services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 11, 2026, 08:01 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 11, 2026, 08:30 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical June 8, 2026 Performance degradation affecting Afrinet MPESA Kenya services 25m Airtel :: Payout, Airtel :: Web Deposit

Started Jun 08, 2026, 08:58 AM UTC· resolved Jun 08, 2026, 09:24 AM UTC

  1. identified Jun 08, 2026, 08:58 AM UTC

    We have identified instability in Afrinet MPESA Kenya services. We have escalated this to the MMO for resolution.

Read the full incident report →

Minor May 27, 2026 Performance degradation affecting Mpesa Lesotho services 3h 9m Celtiis :: Betting :: Web Deposit, M-Pesa :: Web Deposit, Celtiis :: Betting :: Payout, Moov :: Web Deposit and 7 more

Started May 27, 2026, 08:23 PM UTC· resolved May 27, 2026, 11:32 PM UTC

  1. investigating May 27, 2026, 08:23 PM UTC

    We are experiencing degraded performance in the Mpesa Lesotho services. We are investigating the issue.

  2. investigating May 27, 2026, 08:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 27, 2026, 11:32 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor May 27, 2026 Financial statement data not up to date 53m PawaPay Dashboard

Started May 27, 2026, 06:01 AM UTC· resolved May 27, 2026, 06:55 AM UTC

  1. identified May 27, 2026, 06:01 AM UTC

    We have identified an issue causing financial statements to display outdated data. Transactions and balances on your financial statements do not reflect the latest activity on your account since 23:35 UTC 26.05.2026. A fix is in progress and we will update once it has been resolved.

  2. resolved May 27, 2026, 06:55 AM UTC

    The issue affecting financial statement data has been resolved. All statements will now reflect the most current data available. We kindly suggest to regenerate the financial statements again for the full day of 26.05 and onwards to ensure accuracy. We apologise for any disruption this may have caused and thank you for your patience.

Read the full incident report →

Major May 17, 2026 System outage affecting internal tools and all gateways 56m PawaPay Merchant API, PawaPay Dashboard, Payment reconciliation

Started May 17, 2026, 03:23 PM UTC· resolved May 17, 2026, 04:19 PM UTC

  1. identified May 17, 2026, 03:23 PM UTC

    Dear Customer! We are currently experiencing an outage in our internal systems which affects processing transactions in all gateways. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  2. monitoring May 17, 2026, 03:56 PM UTC

    We are pleased to inform you that our engineering team has deployed a fix and we are currently monitoring our systems for results. Reconciliation processes are still experiencing delays, but we expect these to be resolved within the next 30 minutes. Thank you for your patience.

  3. resolved May 17, 2026, 04:19 PM UTC

    We are informing you that our systems are up and running again and all services are fully operational. In case you should encounter any further problems, please do not hesitate to contact our support team. We apologize for the inconvenience caused.

Read the full incident report →

Critical May 14, 2026 Performance degradation affecting Zambia Zamtel + NFS services 1h 58m NFS :: Zamtel :: Payout, Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit

Started May 14, 2026, 09:59 PM UTC· resolved May 14, 2026, 11:58 PM UTC

  1. identified May 14, 2026, 09:59 PM UTC

    We have identified instability in Zambia Zamtel + NFS services. We have escalated this to the MNO for resolution.

  2. monitoring May 14, 2026, 11:21 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 14, 2026, 11:58 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical May 6, 2026 Performance degradation affecting Airtel Nigeria services 4h 55m Airtel :: Web Deposit, Airtel :: Payout

Started May 06, 2026, 06:26 AM UTC· resolved May 06, 2026, 11:21 AM UTC

  1. identified May 06, 2026, 06:26 AM UTC

    We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 06, 2026, 07:49 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 06, 2026, 11:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 2, 2026 Performance outage affecting Rwanda Airtel services 8m Airtel :: Web Deposit, Airtel :: Payout, MTN :: Web Deposit, MTN :: Payout

Started May 02, 2026, 03:47 PM UTC· resolved May 02, 2026, 03:56 PM UTC

  1. investigating May 02, 2026, 03:47 PM UTC

    We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.

  2. investigating May 02, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 02, 2026, 03:56 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 29, 2026 Performance degradation affecting NFS Zambia Zamtel services 6h 6m NFS :: Zamtel :: Payout

Started Apr 29, 2026, 04:22 PM UTC· resolved Apr 29, 2026, 10:29 PM UTC

  1. identified Apr 29, 2026, 04:22 PM UTC

    We have identified instability in NFS Zambia Zamtel services. We have escalated this to the MNO for resolution.

  2. monitoring Apr 29, 2026, 06:20 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 29, 2026, 10:29 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major April 24, 2026 Performance degradation affecting Lesotho MMO services 3h 27m M-Pesa :: Web Deposit, M-Pesa :: Payout

Started Apr 24, 2026, 12:02 PM UTC· resolved Apr 24, 2026, 03:29 PM UTC

  1. identified Apr 24, 2026, 12:02 PM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 02:06 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 24, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026 Performance degradation affecting MTN services 1h 47m MTN :: Web Deposit, MTN :: Payout, MTN :: Web Deposit, MTN :: Web Deposit and 17 more

Started Apr 24, 2026, 08:21 AM UTC· resolved Apr 24, 2026, 10:08 AM UTC

  1. identified Apr 24, 2026, 08:21 AM UTC

    We have identified instability in MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →