pawaPay incident

Performance degradation affecting Zambia NFS Zambia services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 7, 2026 affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more component, lasting 6h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 12:13 PM UTC
Resolved
Aug 07, 2026, 06:45 PM UTC
Duration
6h 31m
Detected by Pingoru
Aug 07, 2026, 12:13 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating Aug 07, 2026, 12:13 PM UTC

    We are experiencing an outage of the NFS Zambia Zamtel services. We are investigating the issue.

  2. investigating Aug 07, 2026, 12:15 PM UTC

    We are continuing to investigate this issue.