pawaPay incident

Performance degradation affecting Lesotho MMO services

Major Resolved View vendor source →

pawaPay experienced a major incident on April 24, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 12:02 PM UTC
Resolved
Apr 24, 2026, 03:29 PM UTC
Duration
3h 27m
Detected by Pingoru
Apr 24, 2026, 12:02 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. identified Apr 24, 2026, 12:02 PM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 02:06 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 24, 2026, 03:29 PM UTC

    This incident has been resolved.