pawaPay incident

Performance degradation affecting Lesotho MPESA services

Resolved after 4 hours 43 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, on June 27, 2026.

monitoring Jun 27, 2026, 10:19 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 27, 2026, 07:19 AM UTC
Resolved
Jun 27, 2026, 12:03 PM UTC
Duration
4h 43m
Detected by Pingoru
Jun 27, 2026, 07:19 AM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Jun 27, 2026, 07:19 AM UTC

    We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring Jun 27, 2026, 10:19 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 27, 2026, 12:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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