pawaPay incident

Outage of MTN OpenAPI services

Resolved after 3 hours 2 minutes, affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more, on July 20, 2026.

monitoring Jul 20, 2026, 01:05 PM UTC

We are seeing improvement in transaction flows and are continuing to monitor the situation.

Started: Jul 20, 2026, 12:22 PM UTC
Resolved: Jul 20, 2026, 03:24 PM UTC
Duration: 3h 2m
Detected by Pingoru: Jul 20, 2026, 12:22 PM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Payout

Update timeline

investigating Jul 20, 2026, 12:22 PM UTC

We are experiencing an outage in the MTN OpenAPI services. We are investigating the issue.
investigating Jul 20, 2026, 12:27 PM UTC

We are continuing to investigate this issue.
monitoring Jul 20, 2026, 01:05 PM UTC

We are seeing improvement in transaction flows and are continuing to monitor the situation.
resolved Jul 20, 2026, 03:24 PM UTC

The incident has been resolved. We apologise for the inconvenience.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.