pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 4 hours 47 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on August 1, 2026.

monitoring Aug 02, 2026, 12:02 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 01, 2026, 09:41 PM UTC
Resolved
Aug 02, 2026, 02:29 AM UTC
Duration
4h 47m
Detected by Pingoru
Aug 01, 2026, 09:41 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Aug 01, 2026, 09:41 PM UTC

    We are experiencing degraded performance in the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Aug 02, 2026, 12:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2026, 02:29 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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