Resolved after 2 hours 3 minutes, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on August 19, 2026.
We are seeing a healthier traffic and are monitoring the results
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- identified Aug 19, 2026, 02:51 PM UTC
We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
- monitoring Aug 19, 2026, 04:00 PM UTC
We are seeing a healthier traffic and are monitoring the results
- resolved Aug 19, 2026, 04:54 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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