pawaPay incident

Performance degradation affecting MTN services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 24, 2026 affecting MTN :: Web Deposit and MTN :: Payout and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:21 AM UTC
Resolved
Apr 24, 2026, 10:08 AM UTC
Duration
1h 47m
Detected by Pingoru
Apr 24, 2026, 08:21 AM UTC

Affected components

MTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web Deposit

Update timeline

  1. identified Apr 24, 2026, 08:21 AM UTC

    We have identified instability in MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 10:08 AM UTC

    This incident has been resolved.