pawaPay Outage History
pawaPay major outage · 3 active incidents View live status →Pingoru has recorded 1,236 incidents for pawaPay: 1,236 in the last 12 months and 660 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 113 | 467 of 720 (65%) |
| May 2026 | 149 | 381 of 744 (51%) |
| June 2026 | 178 | 534 of 720 (74%) |
| July 2026 | 154 | 551 of 744 (74%) |
| August 2026 | 207 | 662 of 744 (89%) |
| September 2026 | 189 | 685 of 720 (95%) |
| October 2026 | 244 | 583 of 592 (98%) |
Incidents, newest first
Minor April 23, 2026 Performance degradation affecting Burkina Faso Moov services 4d 23h Moov :: Web Deposit, Moov :: Payout
Started Apr 23, 2026, 09:43 AM UTC· resolved Apr 28, 2026, 09:14 AM UTC
- investigating Apr 23, 2026, 09:43 AM UTC
We are experiencing degraded performance in the Burkina Faso Moov services. We are investigating the issue.
- identified Apr 24, 2026, 11:53 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Apr 25, 2026, 09:33 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Apr 26, 2026, 09:25 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- resolved Apr 28, 2026, 09:14 AM UTC
This incident has been resolved.
Minor April 22, 2026 Performance degradation affecting Kenya MPESA services 2h 32m M-Pesa :: Web Deposit, M-Pesa :: USSD Deposit, M-Pesa :: Payout
Started Apr 22, 2026, 09:43 PM UTC· resolved Apr 23, 2026, 12:16 AM UTC
- investigating Apr 22, 2026, 09:43 PM UTC
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
- monitoring Apr 22, 2026, 11:36 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 23, 2026, 12:16 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical April 21, 2026 Performance degradation affecting Mozambique Movitel MMO services 6h 58m Vodacom :: Web Deposit, Vodacom :: Payout, Movitel :: Web Deposit, Movitel :: Payout
Started Apr 21, 2026, 01:28 AM UTC· resolved Apr 21, 2026, 08:27 AM UTC
- identified Apr 21, 2026, 01:28 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- identified Apr 21, 2026, 01:39 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- identified Apr 21, 2026, 01:40 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- identified Apr 21, 2026, 01:41 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- monitoring Apr 21, 2026, 06:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 08:27 AM UTC
This incident has been resolved.
Critical April 19, 2026 Performance degradation affecting Zambia MTN services 6h 23m MTN :: Web Deposit, MTN :: Payout
Started Apr 19, 2026, 08:37 PM UTC· resolved Apr 20, 2026, 03:01 AM UTC
- investigating Apr 19, 2026, 08:37 PM UTC
We are experiencing an outage in the Zambia MTN services. We are investigating the issue.
- monitoring Apr 20, 2026, 01:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2026, 03:01 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical April 16, 2026 Performance degradation affecting Cameroon services 5h 43m Orange :: Web Deposit, Orange :: Payout
Started Apr 16, 2026, 06:17 PM UTC· resolved Apr 17, 2026, 12:00 AM UTC
- investigating Apr 16, 2026, 06:17 PM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- investigating Apr 16, 2026, 08:29 PM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- monitoring Apr 16, 2026, 11:29 PM UTC
A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 17, 2026, 12:00 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical April 16, 2026 Performance degradation affecting MTN OpenAPI services. 6h 44m MTN :: Web Deposit, MTN :: Web Deposit, MTN :: Payout, MTN :: Payout and 12 more
Started Apr 16, 2026, 07:19 AM UTC· resolved Apr 16, 2026, 02:04 PM UTC
- identified Apr 16, 2026, 07:19 AM UTC
We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
- identified Apr 16, 2026, 07:29 AM UTC
We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
- monitoring Apr 16, 2026, 09:32 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Apr 16, 2026, 10:47 AM UTC
We are continuing to monitor for any further issues.
- identified Apr 16, 2026, 10:49 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 16, 2026, 10:55 AM UTC
We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
- monitoring Apr 16, 2026, 12:19 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 16, 2026, 02:04 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical April 15, 2026 Performance degradation affecting MTN CIV services 1h 37m MTN :: Web Deposit, MTN :: Payout
Started Apr 15, 2026, 01:25 PM UTC· resolved Apr 15, 2026, 03:03 PM UTC
- investigating Apr 15, 2026, 01:25 PM UTC
We are experiencing an outage of the CIV MTN services. We are investigating the issue.
- monitoring Apr 15, 2026, 02:11 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 15, 2026, 03:03 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Major April 15, 2026 Performance degradation affecting Benin MTN/Moov/Celtiis services 4h 5m Celtiis :: Betting :: Web Deposit, Celtiis :: Betting :: Payout, Moov :: Betting :: Web Deposit, Moov :: Betting :: Payout and 2 more
Started Apr 15, 2026, 03:31 AM UTC· resolved Apr 15, 2026, 07:37 AM UTC
- identified Apr 15, 2026, 03:31 AM UTC
We have identified instability in Benin MTN and Moov services. We have escalated this to the MMO for resolution.
- identified Apr 15, 2026, 05:38 AM UTC
This is a quick update to inform you that we are still experiencing instability in Benin MTN and Moov services., but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Apr 15, 2026, 05:46 AM UTC
We are now experiencing instability in Benin MTN/Moov/Celtiis services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 15, 2026, 06:45 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 15, 2026, 07:37 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical March 16, 2026 Performance degradation affecting Senegal Yas services 219d 1h Yas :: Web Deposit, Yas :: Payout
Started Mar 16, 2026, 08:29 AM UTC· resolved Oct 21, 2026, 09:58 AM UTC
- identified Mar 16, 2026, 08:29 AM UTC
Please be advised that our Senegal Yas payment services remain inoperational as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution in due course. We apologise for any inconvenience this may cause and will provide updates as the situation progresses.
- monitoring Jul 06, 2026, 06:03 PM UTC
We are pleased to inform you that our Senegal Yas payment services are now operational again. The gateway has been restored, and payment processing has resumed. We will continue to closely monitor the transaction flows to ensure service stability and will provide further updates should there be any significant developments. Thank you for your patience and understanding.
- identified Jul 07, 2026, 03:42 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Senegal Yas deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jul 28, 2026, 12:16 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Senegal Yas deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Aug 11, 2026, 02:10 AM UTC
We are still experiencing degraded performance in our Senegal Yas deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- resolved Oct 21, 2026, 09:58 AM UTC
This incident has been resolved.