Is pawaPay down?

Last checked 1m ago
Current status
pawaPay is down

Active incident: Performance degradation affecting Zambia Zamtel services

Official status page: https://status.pawapay.io · Polled every 5 minutes · 128 components tracked

pawaPay is reporting a major outage right now (last checked 1m ago). 1 active incident on the official status page.

Real-time pawaPay status, recent outages, and incident history — pulled directly from pawaPay's official status page at https://status.pawapay.io every 5 minutes. Pingoru tracks 128 pawaPay services and has captured 250 incidents in the last 90 days (92.50% uptime). Get email, Slack, Discord, or webhook alerts the moment pawaPay reports a new incident — free for 5 monitors, no credit card.

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pawaPay uptime 92.50% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 7d 14h
    Started Jul 24, 2026, 04:13 PM UTC
    NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
    Timeline · 19 updates
    • investigating · Jul 24, 2026, 04:13 PM UTC

      We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.

    • investigating · Jul 24, 2026, 07:10 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 24, 2026, 07:20 PM UTC

      We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.

    • investigating · Jul 24, 2026, 08:45 PM UTC

      We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.

    • identified · Jul 25, 2026, 03:11 AM UTC

      We are still experiencing an outage of payout gateway.

    • investigating · Jul 25, 2026, 02:09 PM UTC

      We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

    • investigating · Jul 25, 2026, 03:02 PM UTC

      We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

    • investigating · Jul 25, 2026, 03:29 PM UTC

      We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

    • investigating · Jul 25, 2026, 03:57 PM UTC

      We are seeing improvements in deposit success rates but still are experiencing an outage in payouts.

    • investigating · Jul 25, 2026, 08:31 PM UTC

      We are still experiencing an outage of payout gateway.

    • investigating · Jul 25, 2026, 10:18 PM UTC

      We are still experiencing an outage of payout gateway.

    • investigating · Jul 25, 2026, 10:39 PM UTC

      We are continuing to investigate this issue.

    • identified · Jul 26, 2026, 10:07 AM UTC

      This is a quick update to inform you that we are still experiencing instability in Zambia Zamtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

    • identified · Jul 26, 2026, 04:04 PM UTC

      We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.

    • identified · Jul 27, 2026, 10:54 AM UTC

      This is a quick update to inform you that we are still experiencing instability in Zambia Zamtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

    • identified · Jul 28, 2026, 08:04 AM UTC

      This is a quick update to inform you that the web deposit flow has been restored but we are still experiencing an outage with payouts. We are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

    • identified · Jul 31, 2026, 12:50 PM UTC

      This is a quick update to inform you that we are still experiencing an outage in Zambia Zamtel payout gateway. We are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

    • identified · Jul 31, 2026, 04:21 PM UTC

      This is a quick update to inform you that we are still experiencing instability in Zambia Zamtel services.

    • identified · Jul 31, 2026, 06:44 PM UTC

      This is a quick update to inform you that we are still experiencing instability in Zambia Zamtel services.

    Latest: This is a quick update to inform you that we are still experiencing instability in Zambia Zamtel services.

Recent outages & incidents

Past 90 days
  1. Resolved 2h 3m
    Started Aug 01, 2026, 04:08 AM UTC · Resolved Aug 01, 2026, 06:11 AM UTC
    AirtelTigo :: Web DepositAirtelTigo :: Payout
    Timeline · 3 updates
    • identified · Aug 01, 2026, 04:08 AM UTC

      We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

    • monitoring · Aug 01, 2026, 05:17 AM UTC

      We are seeing improvements in success rates and will continue monitoring the incident.

    • resolved · Aug 01, 2026, 06:11 AM UTC

      The incident has been resolved. We apologise for the inconvenience.

    Latest: The incident has been resolved. We apologise for the inconvenience.

  2. Resolved 1h 49m
    Started Aug 01, 2026, 01:05 AM UTC · Resolved Aug 01, 2026, 02:54 AM UTC
    Airtel :: Web DepositAirtel :: Payout
    Timeline · 3 updates
    • investigating · Aug 01, 2026, 01:05 AM UTC

      We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

    • monitoring · Aug 01, 2026, 02:08 AM UTC

      We are seeing improvements in success rates and will continue monitoring the incident.

    • resolved · Aug 01, 2026, 02:54 AM UTC

      The incident has been resolved. We apologise for the inconvenience.

    Latest: The incident has been resolved. We apologise for the inconvenience.

  3. Resolved 2h 9m
    Started Jul 31, 2026, 11:27 PM UTC · Resolved Aug 01, 2026, 01:37 AM UTC
    Airtel :: Web DepositAirtel :: Payout
    Timeline · 3 updates
    • investigating · Jul 31, 2026, 11:27 PM UTC

      We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

    • monitoring · Aug 01, 2026, 12:45 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 01, 2026, 01:37 AM UTC

      The incident has been resolved. We apologise for the inconvenience.

    Latest: The incident has been resolved. We apologise for the inconvenience.

  4. Resolved 4h 57m
    Started Jul 31, 2026, 06:47 PM UTC · Resolved Jul 31, 2026, 11:45 PM UTC
    MTN :: Web Deposit
    Timeline · 3 updates
    • investigating · Jul 31, 2026, 06:47 PM UTC

      We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

    • monitoring · Jul 31, 2026, 11:06 PM UTC

      We are seeing improvements in success rates and will continue monitoring the incident.

    • resolved · Jul 31, 2026, 11:45 PM UTC

      The incident has been resolved. We apologise for the inconvenience.

    Latest: The incident has been resolved. We apologise for the inconvenience.

  5. Resolved 2h 10m
    Started Jul 31, 2026, 01:00 PM UTC · Resolved Jul 31, 2026, 03:10 PM UTC
    Airtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: PayoutAirtel :: PayoutAirtel :: Betting :: Web DepositAirtel :: Payout
    Timeline · 3 updates
    • identified · Jul 31, 2026, 01:00 PM UTC

      We have identified instability in Airtel services in the following market(s): DRC, Congo B, Gabon, Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia. We have escalated this to the MMO for resolution.

    • monitoring · Jul 31, 2026, 02:24 PM UTC

      We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

    • resolved · Jul 31, 2026, 03:10 PM UTC

      The incident has been resolved. We apologise for the inconvenience.

    Latest: The incident has been resolved. We apologise for the inconvenience.

See the full pawaPay outage history

213 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 218 incidents View full outage history →