Resolved after 2 hours 44 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on July 11, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- identified Jul 11, 2026, 06:18 AM UTC
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
- monitoring Jul 11, 2026, 06:55 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 11, 2026, 09:03 AM UTC
This incident has been resolved.
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