Menlo Security Outage History

Menlo Security degraded View live status →

There were 9 Menlo Security outages since February 11, 2026 totaling 42h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.menlosecurity.com

Minor April 30, 2026

An Issue has been found with Isolation in the central US

Detected by Pingoru
Apr 30, 2026, 02:59 PM UTC
Resolved
Apr 30, 2026, 03:08 PM UTC
Duration
9m
Affected: Iowa - Web Isolation (Iowa - Web Isolation)
Timeline · 2 updates
  1. investigating Apr 30, 2026, 02:59 PM UTC

    An issue has been found and is currently under investigation. Customers in the central US may experience difficulties browsing via web isolation if they are starting a new browser session. We are seeing recovery already. We will update you when more information is avialable.</...

  2. resolved Apr 30, 2026, 03:08 PM UTC

    We have diagnosed the issue and have implemented and monitored the roll out of the required fix. Users should now see no issues initiating a new session.

Read the full incident report →

Major April 13, 2026

An Issue has been found with web isolation in Singapore

Detected by Pingoru
Apr 13, 2026, 07:55 AM UTC
Resolved
Apr 13, 2026, 09:15 AM UTC
Duration
1h 20m
Affected: Singapore - Web Isolation (Singapore - Web Isolation)
Timeline · 3 updates
  1. investigating Apr 13, 2026, 07:55 AM UTC

    An issue has been found and is currently under investigation.

  2. investigating Apr 13, 2026, 08:32 AM UTC

    We are currently trialing a fix to determine the root cause.

  3. resolved Apr 13, 2026, 09:15 AM UTC

    We are pleased to announce that the fix has been successfully deployed to all regions. This incident has been resolved. Please contact Support if you have additional questions.

Read the full incident report →

Minor April 1, 2026

An Issue has been found with Isolation in The Middle East

Detected by Pingoru
Apr 01, 2026, 08:49 AM UTC
Resolved
Apr 01, 2026, 11:07 AM UTC
Duration
2h 17m
Affected: Dammam - Web Isolation (Dammam - Web Isolation)Tel Aviv - Web Isolation (Tel Aviv - Web Isolation)Bahrain - Web Isolation (Bahrain - Web Isolation)UAE - Web Isolation (UAE - Web Isolation)
Timeline · 4 updates
  1. investigating Apr 01, 2026, 08:49 AM UTC

    An issue has been found and is currently under investigation. Users located in the middle east may see some degradation of service, specifically slowness in page loads and timeouts.

  2. investigating Apr 01, 2026, 09:21 AM UTC

    We have identified the cause of the issue and have developed a fix, which is currently undergoing validation. Upon successful validation, this will be deployed to the affected regions in The Middle East. Further information will be shared as it becomes available

  3. investigating Apr 01, 2026, 10:31 AM UTC

    The fix has been successfully validated and confirmed to be effective. It will be deployed immediately.

  4. resolved Apr 01, 2026, 11:07 AM UTC

    This incident has been resolved. If you still see the issue, please clear your cookies and try again. Please contact Support if you have additional questions

Read the full incident report →

Minor March 5, 2026

Web Isolation Issue in Incognito/Private Browsing

Detected by Pingoru
Mar 05, 2026, 11:10 AM UTC
Resolved
Mar 06, 2026, 09:56 PM UTC
Duration
1d 10h
Affected: Melbourne - Web Isolation (Melbourne - Web Isolation)Frankfurt - Web Isolation (Frankfurt - Web Isolation)Mumbai - Web Isolation (Mumbai - Web Isolation)Jakarta - Web Isolation (Jakarta - Web Isolation)Tokyo - Web Isolation (Tokyo - Web Isolation)Montreal - Web Isolation (Montreal - Web Isolation)Hong Kong - Web Isolation (Hong Kong - Web Isolation)Ohio - Web Isolation (Ohio - Web Isolation)Zurich - Web Isolation (Zurich - Web Isolation)Milan - Web Isolation (Milan - Web Isolation)Oregon - Web Isolation (Oregon - Web Isolation)Dammam - Web Isolation (Dammam - Web Isolation)London - Web Isolation (London - Web Isolation)Paris - Web Isolation (Paris - Web Isolation)Sao Paulo - Web Isolation (Sao Paulo - Web Isolation)Las Vegas - Web Isolation (Las Vegas - Web Isolation)Osaka - Web Isolation (Osaka - Web Isolation)Tel Aviv - Web Isolation (Tel Aviv - Web Isolation)Singapore - Web Isolation (Singapore - Web Isolation)Taiwan - Web Isolation (Taiwan - Web Isolation)Seoul - Web Isolation (Seoul - Web Isolation)North Virginia - Web Isolation (North Virginia - Web Isolation)Sydney - Web Isolation (Sydney - Web Isolation)North California - Web Isolation (North California - Web Isolation)Bahrain - Web Isolation (Bahrain - Web Isolation)Cape Town - Web Isolation (Cape Town - Web Isolation)Iowa - Web Isolation (Iowa - Web Isolation)South Carolina - Web Isolation (South Carolina - Web Isolation)UAE - Web Isolation (UAE - Web Isolation)
Timeline · 12 updates
  1. identified Mar 05, 2026, 11:10 AM UTC

    An issue has been detected with web isolation that may affect a subset of customers. Further information and status updates will be shared here as they become available

  2. investigating Mar 05, 2026, 12:10 PM UTC

    We have identified the cause of the issue and are in the process of developing a fix. Further information will be shared as it becomes available.

  3. investigating Mar 05, 2026, 01:58 PM UTC

    We have identified the cause of the issue and have developed a fix, which is currently undergoing validation. Upon successful validation, this will be deployed to web isolation services. Further information will be shared as it becomes available

  4. investigating Mar 05, 2026, 03:49 PM UTC

    We have identified the cause of the issue and have developed a fix, which is currently still undergoing validation. Upon successful validation, this will be deployed to web isolation services. Further information will be shared as it becomes available

  5. investigating Mar 05, 2026, 05:56 PM UTC

    We have identified the root cause and prepared a fix. The update is currently in the validation stage, and once testing is complete, it will be rolled out to all regions. We will provide further updates as progress continues

  6. investigating Mar 05, 2026, 07:32 PM UTC

    We have identified the cause of the issue and developed a fix, which is currently undergoing validation. Once validation is complete, we will deploy the fix to the affected regions. This is a temporary issue impacting Web Isolation specifically when using Incognito/Private browsing windows....

  7. investigating Mar 05, 2026, 09:41 PM UTC

    The fix has been validated and confirmed effective. Deployment to the affected regions is in progress. Next update: once deployment is complete.

  8. investigating Mar 06, 2026, 12:32 AM UTC

    Impact has been resolved for Web Isolation in the Singapore and Seoul regions. We are continuing deployment to the remaining affected regions and will provide updates as rollout progresses.

  9. investigating Mar 06, 2026, 09:40 AM UTC

    Impact has been resolved for Web Isolation in the Singapore, Seoul, Ohio, Montreal, Sao Paulo, North Virginia, Iowa, South Carolina, North California, Las Vegas and Oregon regions. We are continuing deployment to the remaining affected regions and will provide updates as rollout progresses.

  10. investigating Mar 06, 2026, 02:50 PM UTC

    Impact has been resolved for Web Isolation in the Singapore, Seoul, Ohio, Montreal, Sao Paulo, North Virginia, Iowa, South Carolina, North California, Las Vegas, Oregon, Melbourne, Jakarta, Sydney, Taiwan, Mumbai and Hong Kong regions. We are continuing deployment to the remaining affected...

  11. investigating Mar 06, 2026, 05:47 PM UTC

    Impact has been resolved for Web Isolation in the Singapore, Seoul, Ohio, Montreal, Sao Paulo, North Virginia, Iowa, South Carolina, North California, Las Vegas, Oregon, Melbourne, Jakarta, Sydney, Taiwan, Mumbai, Hong Kong, Tokyo and Osaka regions. We are continuing deployment to the remaining...

  12. resolved Mar 06, 2026, 09:56 PM UTC

    This incident has been resolved. Please contact Support if you have additional questions

Read the full incident report →

Minor March 4, 2026

An issue has been found with web isolation and is under investigation

Detected by Pingoru
Mar 04, 2026, 01:15 PM UTC
Resolved
Mar 04, 2026, 01:15 PM UTC
Duration
Affected: Melbourne - Web Isolation (Melbourne - Web Isolation)Frankfurt - Web Isolation (Frankfurt - Web Isolation)Mumbai - Web Isolation (Mumbai - Web Isolation)Jakarta - Web Isolation (Jakarta - Web Isolation)Tokyo - Web Isolation (Tokyo - Web Isolation)Montreal - Web Isolation (Montreal - Web Isolation)Hong Kong - Web Isolation (Hong Kong - Web Isolation)Ohio - Web Isolation (Ohio - Web Isolation)Zurich - Web Isolation (Zurich - Web Isolation)Milan - Web Isolation (Milan - Web Isolation)Oregon - Web Isolation (Oregon - Web Isolation)Dammam - Web Isolation (Dammam - Web Isolation)London - Web Isolation (London - Web Isolation)Paris - Web Isolation (Paris - Web Isolation)Sao Paulo - Web Isolation (Sao Paulo - Web Isolation)Las Vegas - Web Isolation (Las Vegas - Web Isolation)Osaka - Web Isolation (Osaka - Web Isolation)Tel Aviv - Web Isolation (Tel Aviv - Web Isolation)Singapore - Web Isolation (Singapore - Web Isolation)Taiwan - Web Isolation (Taiwan - Web Isolation)Seoul - Web Isolation (Seoul - Web Isolation)North Virginia - Web Isolation (North Virginia - Web Isolation)Sydney - Web Isolation (Sydney - Web Isolation)North California - Web Isolation (North California - Web Isolation)Bahrain - Web Isolation (Bahrain - Web Isolation)Cape Town - Web Isolation (Cape Town - Web Isolation)Iowa - Web Isolation (Iowa - Web Isolation)South Carolina - Web Isolation (South Carolina - Web Isolation)UAE - Web Isolation (UAE - Web Isolation)
Timeline · 1 update
  1. resolved Mar 04, 2026, 01:15 PM UTC

    This incident has been resolved. We will continue to monitor. Please contact Support if you have additional questions

Read the full incident report →

Minor March 2, 2026

Upstream service degradation in Bahrain region

Detected by Pingoru
Mar 02, 2026, 07:05 AM UTC
Resolved
Mar 02, 2026, 09:06 AM UTC
Duration
2h 1m
Affected: Bahrain - Doc Isolation (Bahrain - Doc Isolation)Bahrain - Web Isolation (Bahrain - Web Isolation)Bahrain - Proxy (Bahrain - Proxy)
Timeline · 2 updates
  1. investigating Mar 02, 2026, 07:05 AM UTC

    We have been notified of an issue with localized power supply in the Bahrain region - users in the region may experience issues with connectivity until we have a solution in place

  2. resolved Mar 02, 2026, 09:06 AM UTC

    We are pleased to announce that the issue should not be affecting any Menlo customers. Please contact Support if you have additional questions.

Read the full incident report →

Major February 19, 2026

An Issue has been found with Web Isolation in Tokyo region

Detected by Pingoru
Feb 19, 2026, 12:04 AM UTC
Resolved
Feb 19, 2026, 12:10 AM UTC
Duration
6m
Affected: Tokyo - Web Isolation (Tokyo - Web Isolation)Tokyo - Proxy (Tokyo - Proxy)
Timeline · 2 updates
  1. investigating Feb 19, 2026, 12:04 AM UTC

    An issue has been found and is currently under investigation. We will update as soon as we have more information on impact and expected duration. Customers connecting via Tokyo may experience service disruption.

  2. resolved Feb 19, 2026, 12:10 AM UTC

    Service in Tokyo region is recovering. We will follow up with a RCCA for impacted customers.

Read the full incident report →

Major February 11, 2026

An Issue has been found with web isolation in us-central1

Detected by Pingoru
Feb 11, 2026, 07:37 PM UTC
Resolved
Feb 11, 2026, 09:32 PM UTC
Duration
1h 54m
Affected: North Virginia - Web Isolation (North Virginia - Web Isolation)Iowa - Web Isolation (Iowa - Web Isolation)
Timeline · 3 updates
  1. investigating Feb 11, 2026, 07:37 PM UTC

    An issue has been found and is currently under investigation. Impacted customers are using the us-central1 region which is in and around Chicago and North Virginia. We are preparing options to restore traffic for customers and will update as soon as we have more information.

  2. investigating Feb 11, 2026, 08:17 PM UTC

    We have applied a workaround to mitigate issues for some customers and are investigating options for the remaining impacted customers in and around us-central1.

  3. resolved Feb 11, 2026, 09:32 PM UTC

    This incident has been resolved. We will continue to monitor. Please contact Support if you have additional questions

Read the full incident report →

Minor February 11, 2026

Investigating admin portal access issue

Detected by Pingoru
Feb 11, 2026, 06:05 PM UTC
Resolved
Feb 11, 2026, 06:05 PM UTC
Duration
Affected: Global - Admin Portal (Global - Admin Portal)
Timeline · 1 update
  1. resolved Feb 11, 2026, 06:05 PM UTC

    We have fixed the issue, all service running normally now.

Read the full incident report →

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