Menlo Security experienced a minor incident on August 5, 2026 affecting Seoul - Web Isolation (Seoul - Web Isolation) and Seoul - Proxy (Seoul - Proxy), lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Seoul - Web Isolation (Seoul - Web Isolation)Seoul - Proxy (Seoul - Proxy)
Update timeline
- identified Aug 05, 2026, 08:00 AM UTC
We are currently investigating an intermittent issue while browsing in Seoul
- investigating Aug 05, 2026, 08:16 AM UTC
We are actively investigating the cause of the issue and are working on mitigation plans. Further information will be shared as it becomes available.
- investigating Aug 05, 2026, 08:33 AM UTC
We have implemented a fix and are actively monitoring to ensure stability
- resolved Aug 05, 2026, 08:48 AM UTC
This incident has been resolved. Please contact Support if you have additional questions