Menlo Security incident

An Issue has been found with Menlo Isolation in USA regions

Major Resolved View vendor source →

Menlo Security experienced a major incident on August 20, 2026 affecting Oregon - Web Isolation (Oregon - Web Isolation) and Iowa - Web Isolation (Iowa - Web Isolation), lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 05:08 PM UTC
Resolved
Aug 20, 2026, 07:22 PM UTC
Duration
2h 14m
Detected by Pingoru
Aug 20, 2026, 05:08 PM UTC

Affected components

Oregon - Web Isolation (Oregon - Web Isolation)Iowa - Web Isolation (Iowa - Web Isolation)

Update timeline

  1. investigating Aug 20, 2026, 05:08 PM UTC

    An issue has been found with services hosted out of the Iowa and Oregon GCP regions. Customers may experience issues using browser isolation. We are actively working on mitigation and will update here when we have more information.

  2. investigating Aug 20, 2026, 05:22 PM UTC

    We have mitigated the issue with GCP services and will continue to monitor for any potential customer impact.

  3. investigating Aug 20, 2026, 06:36 PM UTC

    On further investigation we discovered some customer impact for customers routed via Iowa. This impact was mitigated as of 18:04 UTC / 11:04 PDT. We are continuing to monitor the mitigations in place.

  4. resolved Aug 20, 2026, 07:22 PM UTC

    This incident has been resolved after an extended period of monitoring. Please contact Support if you have additional questions.