Menlo Security incident

Unexpected Traffic Processing for Skip Global PEL

Major Resolved View vendor source →

Menlo Security experienced a major incident on October 2, 2026 affecting Ohio - Proxy (Ohio - Proxy) and Las Vegas - Proxy (Las Vegas - Proxy) and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 02:43 AM UTC
Resolved
Oct 02, 2026, 03:07 AM UTC
Duration
24m
Detected by Pingoru
Oct 02, 2026, 02:43 AM UTC

Affected components

Ohio - Proxy (Ohio - Proxy)Las Vegas - Proxy (Las Vegas - Proxy)Seoul - Proxy (Seoul - Proxy)Tel Aviv - Proxy (Tel Aviv - Proxy)Montreal - Proxy (Montreal - Proxy)Mumbai - Proxy (Mumbai - Proxy)Osaka - Proxy (Osaka - Proxy)Hong Kong - Proxy (Hong Kong - Proxy)Tokyo - Proxy (Tokyo - Proxy)Zurich - Proxy (Zurich - Proxy)

Update timeline

  1. identified Oct 02, 2026, 02:43 AM UTC

    An issue has been found and is currently in the process of rollback Traffic for tenants configured to bypass the global PEL was temporarily routed through standard policy processing instead of skipping it.

  2. resolved Oct 02, 2026, 03:07 AM UTC

    The rollback is complete and the incident has been resolved. Please contact Support if you have additional questions