Menlo Security incident

An Issue has been found with browsing in Osaka

Minor Resolved View vendor source →

Menlo Security experienced a minor incident on September 24, 2026 affecting Osaka - Web Isolation (Osaka - Web Isolation) and Seoul - Web Isolation (Seoul - Web Isolation), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 01:29 AM UTC
Resolved
Sep 24, 2026, 02:11 AM UTC
Duration
42m
Detected by Pingoru
Sep 24, 2026, 01:29 AM UTC

Affected components

Osaka - Web Isolation (Osaka - Web Isolation)Seoul - Web Isolation (Seoul - Web Isolation)

Update timeline

  1. investigating Sep 24, 2026, 01:29 AM UTC

    An Issue has been found with browsing in Osaka and Seoul. Customers may experience degraded browsing in the region. Further information and status updates will be shared here as they become available.

  2. investigating Sep 24, 2026, 01:48 AM UTC

    We are actively investigating the browsing issues in Osaka and are working on mitigation plans. Further information will be shared as it becomes available.

  3. investigating Sep 24, 2026, 02:02 AM UTC

    We have implemented a fix and are actively monitoring to ensure seamless browsing.

  4. resolved Sep 24, 2026, 02:11 AM UTC

    This incident has been resolved. Please contact Support if you have additional questions