Menlo Security incident

Investigating Proxy Issue in European Data Centers

Minor Resolved View vendor source →

Menlo Security experienced a minor incident on July 13, 2026 affecting Milan - Proxy (Milan - Proxy) and Zurich - Proxy (Zurich - Proxy) and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:52 PM UTC
Resolved
Jul 13, 2026, 03:35 PM UTC
Duration
42m
Detected by Pingoru
Jul 13, 2026, 02:52 PM UTC

Affected components

Milan - Proxy (Milan - Proxy)Zurich - Proxy (Zurich - Proxy)London - Proxy (London - Proxy)Frankfurt - Proxy (Frankfurt - Proxy)Paris - Proxy (Paris - Proxy)

Update timeline

  1. investigating Jul 13, 2026, 02:52 PM UTC

    We have received reports that customers in Europe are getting 403 errors when proxying traffic via Menlo Security. We are actively investigating the issue and are working on mitigation plans. Further information will be shared as it becomes available.

  2. investigating Jul 13, 2026, 03:08 PM UTC

    We have identified the cause of the issue and have developed a mitigation, which is currently being rolled out to impacted regions. Further information will be shared as it becomes available

  3. resolved Jul 13, 2026, 03:35 PM UTC

    This incident has been resolved. Please contact Support if you have additional questions