Menlo Security incident

An issue has been found with web isolation in Frankfurt

Menlo Security experienced a minor incident on September 3, 2026 affecting Frankfurt - Web Isolation (Frankfurt - Web Isolation) and Frankfurt - Proxy (Frankfurt - Proxy), lasting 43m. The incident has been resolved; the full update timeline is below.

Started: Sep 03, 2026, 10:32 AM UTC
Resolved: Sep 03, 2026, 11:16 AM UTC
Duration: 43m
Detected by Pingoru: Sep 03, 2026, 10:32 AM UTC

Affected components

Frankfurt - Web Isolation (Frankfurt - Web Isolation)Frankfurt - Proxy (Frankfurt - Proxy)

Update timeline

investigating Sep 03, 2026, 10:32 AM UTC

An issue has been found with browsing via the Frankfurt region. Customers may experience degraded performance. We are activley investigating and will update here when we have more information.
resolved Sep 03, 2026, 11:16 AM UTC

Mitigation has now been applied and browsing latency has returned to normal. We will continue monitoring for any further issues.