Menlo Security incident

An Issue has been found with the Admin Portal

Minor Resolved View vendor source →

Menlo Security experienced a minor incident on July 15, 2026 affecting Global - Admin Portal (Global - Admin Portal), lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 03:30 AM UTC
Resolved
Jul 15, 2026, 08:55 AM UTC
Duration
5h 25m
Detected by Pingoru
Jul 15, 2026, 03:30 AM UTC

Affected components

Global - Admin Portal (Global - Admin Portal)

Update timeline

  1. identified Jul 15, 2026, 03:30 AM UTC

    An issue has been detected with the Admin Portal service. Users may have issues accessing the Admin Portal to manage policies and tenancies. Further information and status updates will be shared here as they become available.

  2. investigating Jul 15, 2026, 05:37 AM UTC

    We are actively investigating the cause of the issue and are working on mitigation plans. Further information will be shared as it becomes available.

  3. investigating Jul 15, 2026, 07:02 AM UTC

    Updates to policies in the Admin portal are working now. Menlo is continuing to fix propagating the policies out to regions.

  4. investigating Jul 15, 2026, 08:16 AM UTC

    We are continuing to investigate issues with policy changes. There may be delays in applying new policy amendments.

  5. resolved Jul 15, 2026, 08:55 AM UTC

    We have identified the root cause and rolled out the remediation. All Admin services should now be operational