Menlo Security incident

Service Degradation for Inspection in HongKong

Menlo Security experienced a minor incident on July 7, 2026 affecting Hong Kong - Doc Isolation (Hong Kong - Doc Isolation), lasting 19h 32m. The incident has been resolved; the full update timeline is below.

Started: Jul 07, 2026, 07:00 AM UTC
Resolved: Jul 08, 2026, 02:32 AM UTC
Duration: 19h 32m
Detected by Pingoru: Jul 07, 2026, 07:00 AM UTC

Affected components

Hong Kong - Doc Isolation (Hong Kong - Doc Isolation)

Update timeline

investigating Jul 07, 2026, 07:00 AM UTC

Menlo Operations is aware of a degradation in the file download and related services. We are actively invetigating the situation.
resolved Jul 08, 2026, 02:32 AM UTC

We are pleased to announce that the mitigation has been successfully deployed in HongKong. This incident has been resolved. Please contact Support if you have additional questions.