Menlo Security incident

An Issue has been found with browsing in multiple regions

Minor Resolved View vendor source →

Menlo Security experienced a minor incident on July 23, 2026 affecting Jakarta - Web Isolation (Jakarta - Web Isolation) and Tokyo - Web Isolation (Tokyo - Web Isolation) and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 12:10 AM UTC
Resolved
Jul 23, 2026, 01:07 AM UTC
Duration
57m
Detected by Pingoru
Jul 23, 2026, 12:10 AM UTC

Affected components

Jakarta - Web Isolation (Jakarta - Web Isolation)Tokyo - Web Isolation (Tokyo - Web Isolation)Hong Kong - Web Isolation (Hong Kong - Web Isolation)Ohio - Web Isolation (Ohio - Web Isolation)Las Vegas - Web Isolation (Las Vegas - Web Isolation)Osaka - Web Isolation (Osaka - Web Isolation)Taiwan - Web Isolation (Taiwan - Web Isolation)Seoul - Web Isolation (Seoul - Web Isolation)North Virginia - Web Isolation (North Virginia - Web Isolation)North California - Web Isolation (North California - Web Isolation)

Update timeline

  1. identified Jul 23, 2026, 12:10 AM UTC

    An issue has been detected with browsing in the US - Las Vegas region. Further information and status updates will be shared here as they become available

  2. investigating Jul 23, 2026, 12:34 AM UTC

    We are actively investigating the cause of the browsing issue in US and APAC regions and are working on mitigation plans. Further information will be shared as it becomes available.

  3. investigating Jul 23, 2026, 12:47 AM UTC

    We have implemented a fix and are actively monitoring to ensure browsing is successful in all reported regions.

  4. resolved Jul 23, 2026, 01:07 AM UTC

    This incident has been resolved after a period of monitoring. Please contact Support if you have additional questions.