Menlo Security incident

Isolation in multiple sites are degraded

Major Resolved View vendor source →

Menlo Security experienced a major incident on July 15, 2026 affecting Melbourne - Web Isolation (Melbourne - Web Isolation) and Frankfurt - Web Isolation (Frankfurt - Web Isolation) and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 05:09 AM UTC
Resolved
Jul 15, 2026, 09:06 AM UTC
Duration
3h 56m
Detected by Pingoru
Jul 15, 2026, 05:09 AM UTC

Affected components

Melbourne - Web Isolation (Melbourne - Web Isolation)Frankfurt - Web Isolation (Frankfurt - Web Isolation)Hong Kong - Web Isolation (Hong Kong - Web Isolation)Milan - Web Isolation (Milan - Web Isolation)Osaka - Web Isolation (Osaka - Web Isolation)Seoul - Web Isolation (Seoul - Web Isolation)Sydney - Web Isolation (Sydney - Web Isolation)

Update timeline

  1. identified Jul 15, 2026, 05:09 AM UTC

    Disruption to isolation browsing in Milan was detected. To mitigate the disruption, the region has been failed out until the issue is resolved.

  2. investigating Jul 15, 2026, 05:23 AM UTC

    Menlo is investigating an issue causing browsing disruption in Frankfurt, Hong Kong, Osaka, Seoul, Sydney, and Melbourne.

  3. investigating Jul 15, 2026, 05:43 AM UTC

    Menlo is working on mitigation for the detected issue. Several regions have returned to a working state.

  4. resolved Jul 15, 2026, 09:06 AM UTC

    The issue has been identified and remediated. The regions are now be fully functional