Laserfiche Outage History

Laserfiche is up right now

There were 3 Laserfiche outages since March 5, 2026 totaling 7h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.laserfiche.com

Minor April 16, 2026

[CA] - Business Process forms lookup rules may be slow to retrieve results

Detected by Pingoru
Apr 16, 2026, 08:01 PM UTC
Resolved
Apr 16, 2026, 09:59 PM UTC
Duration
1h 57m
Affected: Forms
Timeline · 3 updates
  1. investigating Apr 16, 2026, 08:01 PM UTC

    We are investigating an issue where Laserfiche Cloud Canada users that are filling out forms with lookup rules may encounter slowness when retrieving results.

  2. monitoring Apr 16, 2026, 08:58 PM UTC

    The issue has been mitigated. We will continue monitoring the results.

  3. resolved Apr 16, 2026, 09:59 PM UTC

    The issue has been resolved.

Read the full incident report →

Major April 2, 2026

[US] Laserfiche Cloud pages under the Home section may be unavailable for users

Detected by Pingoru
Apr 02, 2026, 05:39 PM UTC
Resolved
Apr 02, 2026, 08:03 PM UTC
Duration
2h 23m
Affected: Process Automation
Timeline · 3 updates
  1. investigating Apr 02, 2026, 05:39 PM UTC

    We are investigating an issue where users may not see anything when viewing pages under the Home section.

  2. monitoring Apr 02, 2026, 06:09 PM UTC

    A change has been implemented which should mitigate the issue. Users will need to log out of Laserfiche Cloud, clear their recent browser cache, and then log back in.

  3. resolved Apr 02, 2026, 08:03 PM UTC

    The issue has been resolved.

Read the full incident report →

Notice March 5, 2026

EU Cloud: Repository access impacted

Detected by Pingoru
Mar 05, 2026, 09:40 AM UTC
Resolved
Mar 05, 2026, 01:14 PM UTC
Duration
3h 34m
Affected: Web Client
Timeline · 4 updates
  1. investigating Mar 05, 2026, 09:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 05, 2026, 10:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 05, 2026, 10:25 AM UTC

    The issue has been resolved.

  4. resolved Mar 05, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

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